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Ramada Wytheville

955 Peppers Ferry Rd, Wytheville, VA 24382 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Wytheville
Ramada Wytheville
  • Phone Numbers
      Phone: 1-276-228-6000
      Fax: 1-276-228-6009
  • Up to 2 pets are allowed in designated rooms for a non-refundable charge of 10USD per pet per night. Pet Sanitation Fee is 25USD if applicable. ADA defined service animals are also welcome at this hotel.

  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
955 Peppers Ferry Rd Wytheville, VA 24382

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Ramada Wytheville  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Wytheville  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Wytheville  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Wytheville  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Ramada Wytheville  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Ramada Wytheville  Value
3.05 3 of 5 stars

“To whom it may concern: This is my first stay at the...”

  , Bonneau
To whom it may concern: This is my first stay at the Ramada in. My family and I traveled from Charleston, SC to Virginia to take a tour of the sports facility and watch the college baseball team play. We checked in Friday 17th of May and check in was nice the gentelman at the front desk was very pleasant and inviting of us. Not sure what happened to the cable Friday late evening but it went out and was out when we woke up. We started our Saturday morning by walking downstairs to enjoy the continental breakfast but before we got there we walked by a female employee with and apron on and she was smoking a cigarette at the front door enterance to the facility. We walked right through her smoke, nice....not! I have no issue with whomever chooses to smoke but there are desinated areas to do so. We walk into the breakfast facility and began preparing our plates. Myself grabbed a plate and put two sausage patties and two eggs on my plate and as I did so I turned around to hear the same lady that was just smoking at the front enterance mumbling under her breath about me taking two patties of each, did I need all that. Attitude...not quality customer service, then just as we were finishing up and I got another glass of coffee she was sitting in the corner booth of the dining area on her cell phone talking about this the last time, he knew better to have me by myself, 85 guests I need more help, this aint gonna happen again and that is saying it nicely there were several bad words that were said as well. So we then leave for the day to return to a clean room done by Jess I believe she was new very nice and polite! When I walk in we had been in the rain all day and needed to take showers so I needed an extra towel. I walked down stairs where the young lady that was working on the 18th of Saturday, May around four o'clock was on the phone and she was being very rude to whomever she was speaking to...she got off the phone and asked can I help you with full attitude. I then said yes ma'am I need two extra towels, her relpy we aint got none right now. Ok would you please have some sent to room 227 once you have them. Uh no I can call you and you can come get it was here reply. I work daily in customer service and this is not ok.....I then ran into Jess and asked her if she had two clean towels she said no but I can get you some what room are you in? I said no problem I will get them just continue working and tell me where to go. She did and advised me she would find her manager and let her know what happened, very nice young lady!!! The manager then came to our room I when over everything said above and he called the GM and then we spoke. I would like to think that the Ramada has better customer service and prides themself on customer service but my visit didn't make me feel that way! I hope that these issues will be addressed in the correct manner and hopefully I will trust to come back one day! Thank you for listening,Your guest in room 227 Jennifer Weatherford

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