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Ramada Antioch

2436 Mahogany Road, I-4 & Somersville Rd/Auto Ctr, Antioch, CA 94509 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Ramada Antioch
  • Phone Numbers
      Phone: 1-925-754-6600
      Fax: 1-925-754-6828
  • Maximum 2 pets allowed for non-refundable charge of $50 per pet per stay. Pet Sanitation Fee is $100 if applicable. Service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
2436 Mahogany Road, I-4 & Somersville Rd/Auto Ctr| Antioch, CA 94509

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Antioch  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Antioch  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Antioch  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Antioch  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Ramada Antioch  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Ramada Antioch  Value
1.05 1 of 5 stars

“I was really stunned at the condition of the hotel.”

  , Los Angeles
I chose to stay at this particular Ramada due to the convenient location of the hotel - it was really close to the venue where I was to attend my cousin's 50th birthday celebration. I traveled with a good friend of mine, and after checking in and entering our room, she and I were EXTREMELY disappointed. Upon entering the room, there was a very stinky stench smell and the furniture was very old and beat up. The walls needed painting and we were just speechless as to not expect the room in this awful condition for being a large hotel chain like the Ramada. I went to the front desk to ask for a refund of the deposit on my credit card and was told that I could not receive a discount until several days later when the manager arrived on duty. So, instead of leaving the hotel, I requested a room change. The second room we received was not as bad as the first room. It was cleaner, it smelled fresher upon entry and it was a tad bit better. My other complaint is that I was not aware that a hold of double the amount of the room charge would be held on my credit card until I arrived at the hotel. I booked the room online and on the website, there was NO indication of this credit card hold. What if I didn't have the funds available on my credit card for additional monies to be held? I guess I would not have been able to get a hotel room. That is very misleading deceiving and guests should be informed of that "small" little detail before booking a room. In conclusion, I must say that I thank goodness I was only in town for one night staying one night at this hotel, so I tried to make the best of it. However, I will not stay at this location ever again and I will not recommend this location to anyone. This experience has placed a damper on me choosing to stay at any Ramada location anywhere in the future. Thank you for allowing me to share my unpleasant experience.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.