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Ramada Hatfield

St Albans Road West, Hatfield, AL109RH GB

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Hatfield
  • Phone Numbers
      Phone: +44 (0) 1707 252400
      Fax: +44 (0) 1707 252443
  • Sorry, no pets are allowed at this hotel.

Ramada International
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
St Albans Road West Hatfield, ** AL109RH

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Ramada Hatfield  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Hatfield  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Ramada Hatfield  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Ramada Hatfield  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Ramada Hatfield  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Ramada Hatfield  Value
4.05 4 of 5 stars

“close to 5* Service”

  , London
This wasn't my first stay so I was aware of the hotel's facilities. Check-in was warm and friendly. The receptionist Anna gave me all my requests and what she didn't know she found out. My room had a couple of dust bunnies but otherwise it was clean (I had an Exec room) and had almost everything I needed (would just have loved a bath instead of only a shower cubicle). I felt like this was close to a 5* service experience because even though I had a couple of problems with the TV and food I ordered in the Bar/ Restaurant, the staff handled them quickly and courteously - for me it's not about the problems, it's about how well things are resolved and I can't fault the staff I spoke with. Some of the housekeepers didn't tend to acknowledge with a greeting, but one called Zuzanna was super helpful and had such a pleasant manner. I had room service for dinner which came very quickly (just wished they covered all items on the tray). The ravioli was a little more al dente than I like, but I can't fault the quality for the cost. Checking out took a while. There was one person ahead of me when I got to the desk and 2 receptionists, but one of them stepped away and within a few minutes there were 4 other people behind me waiting to check in. The young girl had her hands full with 6 people (I then realised why it had taken quite a while before someone answered my calls a day earlier). I wish I'd taken her name to give a mention (but my invoice says cashier 70), she worked well under that pressure and kept smiling. Couple of small niggles were WiFi very slow and the TV system. There's no EPG and because it's internet based there's a lag every time any selection is made. Overall I left feeling refreshed and well looked after.

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