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Ramada Encore Newcastle-Gateshead

Hawks Road, Gateshead Quays, Gateshead, NE8 3AD GB

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Ramada Encore Newcastle-Gateshead
  • Phone Numbers
      Phone: +44 (0) 1914 813600
      Fax: +44 (0) 1914 324964
  • Small dogs permissable in bedrooms upon special request. No dogs allowed in any public areas. Pet fee 10.00 pounds with pet sanitation fee of 50.00 pounds if applicable.

Ramada International Encore
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
Hawks Road, Gateshead Quays| Gateshead, ** NE8 3AD

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Ramada Encore Newcastle-Gateshead  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Encore Newcastle-Gateshead  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Encore Newcastle-Gateshead  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Ramada Encore Newcastle-Gateshead  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Encore Newcastle-Gateshead  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Ramada Encore Newcastle-Gateshead  Value
3.05 3 of 5 stars

“Not quite a family room”

  , Ls18 5lu
Stayed at this hotel on 26th August. I had looked at it on the website and booked the family room for myself and my two daughters. It made it clear that the room had a double bed and a sofa bed, however when we got to the room and my girls sat on the bed they said it was really uncomfortable. I felt the sofa bed mattress and it was just springs and no stuffing. It was horrible and I could not let them sleep on it. I told the staff who whilst sympathetic, only offered to put a couple of quilts on top of the mattress. This proved to be ok in the end but meant a very hot room was even more uncomfortable. The hotel clear caters for stag do's and comfort is not necessarily that important for them but I do object to it being promoted as a family room. Nobody could sleep on that bed.

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