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Ramada Mountain Home

1127 NE Hwy 62, Intersection Hwy 62 & Commerce, Mountain Home, AR 72653 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Mountain Home
  • Phone Numbers
      Phone: 1-870-425-9191
      Fax: 1-870-424-5192
  • Pet-friendly rooms are available. Maximum of 2 pets are allowed, Dogs only not exceeding 50lbs combined for a non-refundable charge of 12 USD per pet per night. ADA defined service animals are also welcome at this hotel.Call ahead for availability for a pet-friendly room and be sure to mention to our staff that your pet will be accompanying you.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
1127 NE Hwy 62, Intersection Hwy 62 & Commerce| Mountain Home, AR 72653

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Mountain Home  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Ramada Mountain Home  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Mountain Home  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Mountain Home  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Mountain Home  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Mountain Home  Value
1.05 1 of 5 stars

“dissappointing stay at Ramada”

 
Stayed 5 nights in a 1 bedroom suite.Bathroom light switch broken- couldn't turn off. Bathroom fan broken. Toilet flushed only sometimes. Bathroom ceiling patchy with mold growing all over it.TV in bedroom defunct.Remote for TV in sitting room had extremely low battery. Only six hangers available in closet. Asked for more- they said they didn't have more (?)RestaurantTablecloths left dirty for next user to use (did not get a clean table any of the days we ate there).Dirty dish pans placed directly next to omelet station and food. Omelet station closed last day entirely. Coffee cups often dirty ( dishwasher not effective in getting them clean).French toast on breakfast bar was rock hard (obviously pre-made and left to sit)LobbyHotel representatives in Lobby unprofessional. Each time I approached they had cell phone in hand and had to put it down to help me.I called down to ask for TV in bedroom to be fixed. They sent a young man (early 20's) in street clothes (was he an employee or someone's boyfriend?) He told us he would be right back (he left the door to my room propped open) and never returned. Next, we got a call to the room telling us there had been a complaint about the noise from our room. I explained that the kids and I were quietly talking in the bedroom and that any noise was certainly NOT coming from our room. She got huffy and told me that she was just notifying me that there had been a complaint. I tried to get her to understand that since we weren't the room making noise, she might want to track down the real problem, or it was likely to continue. I then asked about the TV and was told she would have to check into that. I heard nothing else. No one returned to my room to fix the TV and no one called to explain why. i eventually relocked my door and gave up.The outlet behind one bed was damaged and had no cover (fire hazard).The third day of my stay, I observed leaked fluid from a full trash bag that had been dragged from the restaurant, across the lobby and out the front door. It was very wet and about 2 feet wide by maybe 35 feet long.Housekeeping made one bed and left other unmade.Housekeeping failed to collect /wash/remove dirty dishes from sink in kitchenette AND from desk area ALL the days of our stay. Housekeeping had failed to clean room adequately BEFORE our arrival- I found someone's bandana in the area in the bed, a used cup,a cigarette package wrapper, lint and debris. ousekeeping routinely ( at least 4 out of 5 of the days of my stay) left bags of trash , dirty bed linens, pizza boxes outside rooms that had been cleaned...often left there for hours before being cleared away.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.