Ramada La Vergne

Thank you for taking the time to write us your feedback. We appreciate the effort you gave to bring this matter to our attention, and giving us an opportunity to correct any deficiencies as soon as possible. We are sincerely sorry for the inconvenience it has brought your family, the candid comments regarding the hotel room cleanliness in total as well as the promised room of choice will be assessed and evaluated accordingly. Rest assured that we will do our utmost to ensure the quality of our services, so that such instances would never happen again. It is our goal to provide our valued guests the best service we can offer. We hope to give you a far better experience should you reconsider and visit us again in the future. « hide

The loyalty of our valued guests means so much to us, thank you for constantly choosing to stay with us. It is however very troubling to hear that we have fallen short in bringing you the quality of service that you deserve. The points you raised regarding the cleanliness and the lack of supplies will definitely be noted down for further assessment and evaluation so that we may prevent such matters to ever occur again. It brings us great inspiration and motivation to challenge ourselves to be better than best and give our valued guests a pleasant experience to remember at all times. We certainly hope that we may be able to give you a far better experience on your next visit. « hide

It gives us great pleasure that you chose to stay with us. We appreciate the time you took to give us your insights about your entire hotel experience. It is indeed our aspiration that we offer our guests the best service there is, and for you to particularly mention the satisfaction you felt with regards to the hotel staff services as well as the quietness of the area despite its location is enough to give us utter delight. We certainly hope that you visit us again soon. « hide

We would like to extend our appreciation in taking the time to write us your feedback. We are however deeply sorry for we fell short on your expectations. Your concerns regarding the lack of selection of available drinks as well as the unavailability of fresh popcorns will surely be noted down, and be given prompt actions without delay. Thank you for the appreciation you gave towards our staff services, we will do our utmost to attend to your needs at all times. The opportunity you gave for us to improve means a lot to us, we hope that we may serve you again in the future and give you a far better experience « hide