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Ramada Limited San Bruno/San Francisco Airport West

500 El Camino Real, San Bruno, CA 94066 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Limited San Bruno/San Francisco Airport West
  • Phone Numbers
      Phone: 1-650-871-4000
      Fax: 1-650-871-5754
      Reservation: 1-800-959-1701
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Limited
  • High-Quality Accommodations at Value Prices
  • Free Continental Breakfast
  • Free Wireless Internet
  • Pool at Most Locations
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Traveler Reviews brought to you by
500 El Camino Real San Bruno, CA 94066

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Limited San Bruno/San Francisco Airport West  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Limited San Bruno/San Francisco Airport West  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Ramada Limited San Bruno/San Francisco Airport West  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Limited San Bruno/San Francisco Airport West  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Ramada Limited San Bruno/San Francisco Airport West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Limited San Bruno/San Francisco Airport West  Value
2.05 2 of 5 stars

“Lack of service for price”

  , High River
Hi, I have made the manager of the hotel aware of my complaints, through our High River Ramada manager, Andrea. I was extremely happy with Robyn's service, at the front desk, but a lot of other things were not up to Ramada standards. We were staying at the hotel, for a dance competition, and had just spent the previous weekends at some other hotels around the province. I was extremely disappointed with the lack of service from the hotel cleaners, as they didn't clean our rooms when they were supposed to. In some instances they just grabbed soiled towels, didn't replace them, and just pulled up the bedding, but didn't make the beds. As someone who was paying more than $150/night I would expect that my beds are made (using the existing sheets), and that the room is cleaned. That would mean doing a quick run down of the bathroom, making the beds, being sure to have a full set of towels, and replacing the dirty cups/glasses that had been used.I also stayed for an extra three hours, and was charged the full room rate of $160ish. I found this to be quite unusual, as even at the Fairmont Hotels we were only charged a portion of our room rate for booking another full night, and then leaving early.Overall, Robyn was great, but the hotel experience was lacking.I hope that this feedback can be utilized to be sure that other patrons don't have the same experience in the future.Thanks,Alison A. Laycraft

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