Book online or call us: 1-800-854-9517 |Contact Us|Customer Care|About Ramada

Ramada Asheville / Biltmore West

275 Smokey Park Hwy, Asheville, NC 28806 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Ramada Asheville / Biltmore West
  • Phone Numbers
      Phone: 1-828-667-4501
      Fax: 1-828-665-6773
  • Up to 2 pets under 35 lbs are allowed for a non-refundable charge of 15.00 per day. Pet Sanitation Fee is 25.00 if applicable. ADA defined service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
275 Smokey Park Hwy Asheville, NC 28806

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Asheville / Biltmore West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Asheville / Biltmore West  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Asheville / Biltmore West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Asheville / Biltmore West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Asheville / Biltmore West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Asheville / Biltmore West  Value
1.05 1 of 5 stars

“Gross! Do not stay here! Ever!”

  , Anywhere, Usa
Room: Old, dingy, dirty, most likely borderline unsafe for inhabiting. Water stains on all four corners of ceiling in room and bathroom. Leftover pubic hairs in the shower. Crooked/uneven ceiling...was it bowing due to instability or something more? Would the people above me remain above? How does a ceiling lean down into your wall on at least a ten degree angle and it be considered stable? These were questions that went through my mind. Furniture aged (40+ yrs at least), missing pieces (handles, etc.). Carpet stunk. Layer of dust behind bed that was a solid gray mass and clearly there for a long, long time. I had to look behind the bed to find an outlet to plug in my electronic devices but did not dare disturb the layer of crusted over dust for fear of what might be under it. I did see an outlet but the faceplate was off the wall and hanging on the cord of the lighting fixture that was plugged in to the exposed outlet. Isn't that a major safety violation?Finally plugged my phone in near the door, which meant unplugging the lamp. Really? Not one extra outlet? Wifi: Did not connect. From any of my three devices. My iPad notified me the connection was too slow to continue. Notified front desk. They said it should be fine. No resolution. Notified them one hour after checking in that I would be leaving immediately and not staying my original number of nights (4), they asked, is it because of the wifi because I can try and fix it. I said its because of that and everything that's wrong here, he said oh ok. Hung up. So I had to pay $71.99 plus tax for one hour for being creeped out and in fear that I may have picked up some critters for my troubles. Additionally, Ramada's policy to cancel by 4pm the day BEFORE you are to check in demonstrates their level of paranoia that people are going to cancel and it must be the only way they get money. I will never, ever stay here and will always tell others to stay away. I'm frankly surprised this hotel is allowed to carry the Ramada name...as low as my expectations are for a Ramada, this hotel did not even come close to those very low expectations.

Other Recent Traveler Reviews from Ramada guests:

1.0 of 5 stars

 
  , Asheville
  , Asheville
  , Lancaster
  , Naples
  , Russellville
  , Maryville
  , Fort Wayne
  , Westminster

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.