Book online or call us: 1-800-854-9517 |Contact Us|Customer Care|About Ramada

Ramada Edmonton Hotel & Conference Centre

11834 Kingsway, 119th Street and Kingsway, Edmonton, AB T5G 3J5 CA

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Edmonton Hotel & Conference Centre
  • Phone Numbers
      Phone: 1-780-454-5454
      Fax: 1-780-453-7360
  • Up to 2 pets allowed per room for a non-refundable charge of 20 dollars a night. Service animals are welcome at this hotel. Weekly and monthly rates available.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
11834 Kingsway, 119th Street and Kingsway| Edmonton, AB T5G 3J5

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Edmonton Hotel & Conference Centre  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Edmonton Hotel & Conference Centre  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Edmonton Hotel & Conference Centre  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Edmonton Hotel & Conference Centre  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Edmonton Hotel & Conference Centre  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Edmonton Hotel & Conference Centre  Value
1.05 1 of 5 stars

“Customer Service at Front Desk TERRIBLE”

  , Houston
My room was not ready when I checked in, they told me to come back in a couple of hours. When i came back 2 hours later the room was still not ready. I left and went to a friends room. I called about 30 minutes later to check on the room and they said it was still not ready. By this time I was very frustrated. I voiced my concern to the front desk employee and asked to speak with a manager. I waited for 15 minutes for a manager to come to the phone and then hung up and called back. When I voiced my concern to the manager, african american man, he told me it was my fault that the room was not ready because I had ordered a special request, a roll away bed. HOw can this be MY fault? ? Your hotel accepted my reservation. at this point I was extremely frustrated and the manager hung up on me. I couldn't believe the manager hung up the phone on me. I was really upset. I will NEVER stay at this hotel again and will tell everyone I know not to stay there. You need some serious training for your front end staff and a new manager, Obviously he is leading by example.

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