Book online or call us: 1-800-854-9517 |Contact Us|Customer Care|About Ramada

Ramada Geneva Lakefront

41 Lakefront Dr, Rt 5 and 20, Geneva, NY 14456 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Ramada Geneva Lakefront
  • Phone Numbers
      Phone: 1-315-789-0400
      Fax: 1-315-789-4351
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
41 Lakefront Dr, Rt 5 and 20| Geneva, NY 14456

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Ramada Geneva Lakefront  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Geneva Lakefront  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Geneva Lakefront  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Ramada Geneva Lakefront  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Ramada Geneva Lakefront  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Ramada Geneva Lakefront  Value
2.05 2 of 5 stars

“I had a reservation for 2 nights that I extended to 3. They...”

  , Le Roy
I had a reservation for 2 nights that I extended to 3. They were to have me move to a different room for the 3rd night. I packed up all our belongings and had to check out at 11am and wait around until 3pm to check back in only to find out that they were keeping me in the same room. No one bothered to notify me and when I inquired, the desk clerk (Amanda) was so rude it was unbelievable. This was my 3rd such encounter with this person over the weekend and they were all like this. She was not helpful and looked completely annoyed that I needed assistance. Customer service is my #1 priority and I have many choices of where to spend my money and it won't be at this location anytime soon. I also feel I was overcharged. I told them in advance there would be 2 and not 4 people in the room. Originally the clerk was not going to give me the AARP discount for the 3rd night until I asked her name. She called me after I checked out to tell me she would credit my acct. and only because she knew I would complain. For the first part of my stay the clerk (Daniel) was amazing and should be commended. To bad they couldn't all be like him.

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