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Ramada Cortland Hotel and Conference Center

2 River Street, Cortland, NY 13045 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Cortland Hotel and Conference Center
  • Phone Numbers
      Phone: 1-607-756-4431
      Fax: 1-607-753-3511
  • Pets Allowed

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
2 River Street Cortland, NY 13045

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Cortland Hotel and Conference Center  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Cortland Hotel and Conference Center  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Cortland Hotel and Conference Center  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Ramada Cortland Hotel and Conference Center  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Cortland Hotel and Conference Center  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Cortland Hotel and Conference Center  Value
2.05 2 of 5 stars

“Not a pleasant experience”

  , Greenwich, Ny
We arrived to the hotel a bit late at night and the room we were given was in an adjacent building, even though the other people we were travelling with, who booked their room AFTER we did, had a room in the main hotel. We walked into the building and the hallway reeked of cigarette smoke. Thank goodness the room didn't smell as badly as the hallway. However, our biggest issue with the room was that the thermostat was set at 64 degrees and it was COLD in there (it was 10 degrees or less outside). We turned up the heat and it continued to blow cold air. The front desk sent a maintenance person and REALLY thin extra blankets. The maintenance person was very nice and tried to fix the heater, but said that the heaters in these rooms just can't keep up. He was able to get the heater to blow luke warm air, but it never did heat up to a comfortable temperature. We all slept with our street clothes on, including socks and heavy sweaters. When I told the woman at the front desk the following morning that she shouldn't put anyone else in that room, she never even apologized for our experience. Will NEVER stay here again.

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4.0 of 5 stars

 
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