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Ramada Reno Hotel and Casino

1000 E 6th St, Reno, NV 89512 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Reno Hotel and Casino
  • Phone Numbers
      Phone: 1-775-786-5151
      Fax: 1-775-786-2447
  • Maximum of 2 pets are allowed for a non-refundable charge of 10USD per pet per night. Pet Sanitation Fee is 50USD if applicable. ADA defined service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
1000 E 6th St Reno, NV 89512

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Reno Hotel and Casino  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Reno Hotel and Casino  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Reno Hotel and Casino  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Reno Hotel and Casino  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Reno Hotel and Casino  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Reno Hotel and Casino  Value
1.05 1 of 5 stars

“The worst stay ever”

  , Downey
We arrived on a Thursday evening for the Jazz Festival weekend. The check in staff was obviously not prepared to handle our large group. We waited for over an hour to be checked in! All rooms were supposed to be double beds, instead most of the rooms were one bed and a sofa bed. Unfortunately, all rooms were booked so nothing could be done about it. Our group was separated onto 3 different floors even though the block of rooms was reserved months in advance! Dinner the first night was a disaster. We didn't end up eating until 10 at night! The restaurant was not fully staffed to handle service for 40 people. The staff kept asking us for tickets for the kids meals that were already prepaid in advance! Needless to say the adults did not eat dinner at the hotel for the rest of the nights. Our kids ate dinner there (because it was prepaid) and the adults ate breakfast there only because it was included in our stay. In our room, the toilet was very slow to flush. we had to flush multiple times to make sure everything was flushed. It got to the point that we stopped using the toilet in our room for fear that it would clog up. The shower has a handicap bar that's placed very close to the shower head. i hit my elbow multiple times while trying to shower. It was in the way and unavoidable. The one day we allowed our room to be cleaned, the only thing that was done was our trash was emptied and our towels were replaced. they didn't even bother to vacum. The day we were leaving, i happened to look under the bed to make sure nothing was left behind, and there was a soda bottle cap from who knows when. I only had water the entire time i was there. Every encounter i had with any of the staff was horrible, whether it was the hotel staff, the restaurant staff, or the casino staff. No one ever smiled i felt as if i was an inconvenience to them. I will never stay here again.

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