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Ramada Mackinaw City Waterfront

723 S Huron I-75, Mackinaw City, MI 49701 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Mackinaw City Waterfront
  • Phone Numbers
      Phone: 1-231-436-5055
      Fax: 1-231-436-5921
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
723 S Huron I-75 Mackinaw City, MI 49701

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Ramada Mackinaw City Waterfront  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Mackinaw City Waterfront  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Mackinaw City Waterfront  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Mackinaw City Waterfront  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Ramada Mackinaw City Waterfront  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Ramada Mackinaw City Waterfront  Value
2.05 2 of 5 stars

“Very angry family.Trip severely upset by Jamician Speaking Front Desk”

  , Bloomfield Hills
Our family all stayed at the Mackinaw, Michigan Ramada during the first week of August. Because of work schedules we were coming and going at different times. We arrived on Monday, and on Sat. morning our maid told us our daughter, her husband and 2 young children had to leave a day earlier than planned because the front desk had made a serious error. We then had to tell our preschool grand children their trip was shortened. The entire family was very upset, and my husband furious. He made the reservations in 3 ways: computer, with TWO verbal followups. The staff was simply not able to adequately understand the complicated arrival and ending times.This is not prejudice on my part., I am a Master's level Medical Social Worker who has worked with immigrants throughout my work life. While maids and cooking staff are fine with moderate English, the reservation and front desk personnel should be English speaking. There was another occasion during our stay when I had difficulty understanding arrangements for a Trolley ride that is arranged through the hotel. Again, this cost of money and altered trip arrangements was unpleasant. I am requesting a phone call and possible financial restitution for our daughters room. Our home phone is (616)657-5550. My cell is (248)376-5551.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.