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Ramada Grayling Hotel and Conference Center

2650 I-75 Business Loop, Grayling, MI 49738 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Grayling Hotel and Conference Center
  • Phone Numbers
      Phone: 1-989-348-7611
      Fax: 1-989-348-7984
  • No smoking
  • Up to 2 pets allowed in designated rooms for a non-refundable charge of $10 per pet, per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are welcome at this hotel. Pets not allowed in King rooms or Queens on the pool side.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
2650 I-75 Business Loop Grayling, MI 49738

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Grayling Hotel and Conference Center  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Grayling Hotel and Conference Center  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Grayling Hotel and Conference Center  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Grayling Hotel and Conference Center  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Grayling Hotel and Conference Center  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Grayling Hotel and Conference Center  Value
2.05 2 of 5 stars

“Terrible Customer Service”

  , Warren
Honestly, the hotel is very nice. However, the staff has poor customer service. The air conditioner was broken and made a loud grinding/howling noise. The maintenance man came and replaced the entire unit. He didn't finish until after 11:30 P.M. leaving behind a mess of water and dirty towels. I had an infant with me on this trip and could not put her to sleep. She ran a fever because of the temperature in the room. My online reservation reflected a checkout time of 12:00 P.M.. However, at 11:30 A.M. the housekeeping staff knocked on the door and told us we were supposed to leave at 11:00 A.M. I told her politely that we had everything packed and needed to load the car. My infant was napping and that I was waiting for my mother to leave the restroom to take care of her. Moments later I began to carry things down and the housekeeping supervisor had the nerve to ask me if I was leaving yet. She's just wondering. It had been a mere 3 minutes ! And clearly I had several bags in my hands. The housekeeping staff was incredibly rude and went back to the room again to check while I was loading my car. Also, this hotel is not handicap accessible which is terrible for a parent with an infant and several bags. One last note, the hotel didn't have extra pillows. And the baby highchairs at breakfast were filthy. I had to wipe it down.

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