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Ramada Plaza Grand Rapids

3333 28th Street SE, Across from Woodland Mall, Grand Rapids, MI 49512 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Plaza Grand Rapids
  • Phone Numbers
      Phone: 1-616-949-9222
      Fax: 1-616-949-3841
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Plaza
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
3333 28th Street SE, Across from Woodland Mall| Grand Rapids, MI 49512

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Plaza Grand Rapids  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Plaza Grand Rapids  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Plaza Grand Rapids  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Plaza Grand Rapids  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Plaza Grand Rapids  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Plaza Grand Rapids  Value
2.05 2 of 5 stars

“Terrible experience”

  , Orland Park
I arrived around 11:30 at night to the hotel. When I checked in, the clerk was casually chatting with another guest and ignored me for a few minutes before even acknowledging me. When he finally did, he was unable to check me into my room on the computer. Instead of immediately calling the manager over, he took a guest call instead and talked to them about local restaurant options for another 5 minutes. Never once did he explain to me the issue he was having, excuse himself to take the call or ask the guest to hold so he could call a manager to check me in. After about 10 minutes, I was finally checked in with a very poor apology for the delay. Once I arrived to my room, I quickly realized that there were adults down the hall talking noisily and slamming doors. Not the hotels fault but I was able to clearly hear them in my room at the other end of the hall. A problem I don't have at other hotels I stay at. When I went to turn the lights on in the room, there were no light switches on the wall and each light had to be manually turned on. I was able to deal with it, however it was a huge inconvenience and the switches on some of the lights weren't very apparent. Some of the bulbs were also burnt out.The room itself had a funny smell of cleaning products but that was the least of the problems and I got used to it.It was getting late so I decided to use the bathroom and head to bed. When I lifted the toilet lid, there was stuff floating in the bowl. I don't know what it was and I don't want to know, but it was very gross. After flushing the stuff and using the bathroom myself, the toilet kept running, I went to bed and, when I woke up, it was STILL running. As I was leaving, the clerk on duty that morning was just sitting at the desk reading a magazine ignoring everyone that was leaving and not thanking them for staying.I will never stay at that hotel again. Very poor showing and service,

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.