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Ramada Plaza Grand Rapids

3333 28th Street SE, Across from Woodland Mall, Grand Rapids, MI 49512 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Plaza Grand Rapids
  • Phone Numbers
      Phone: 1-616-949-9222
      Fax: 1-616-949-3841
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Plaza
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
3333 28th Street SE, Across from Woodland Mall| Grand Rapids, MI 49512

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Plaza Grand Rapids  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Plaza Grand Rapids  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Plaza Grand Rapids  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Plaza Grand Rapids  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Ramada Plaza Grand Rapids  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Plaza Grand Rapids  Value
1.05 1 of 5 stars

“Sounds great...BUT IS NOT!”

  , Ann Arbor, Michigan, Usa
If you can get over the leaking toilet, lumpy old pillows and broken door knob on bathroom, then the room might be considered mediocre. Was forced to stay here through a tournament booking service for my daughter's soccer tournament however this was not friendly to kids despite it's on-paper accommodations. Pool staff is rude and had told my daughter and self that my 12 yr old daughter could not have her feet in the hot tub because of their "rules". I can understand not wanting children to go in whole body, but to sit on edge and rest feet in hot tub after 35 degree day of soccer while sitting with parent, seemed perfectly reasonable. Complained to hotel staff and manager. All they could say was that they have to enforce the rules and if one kid did it then they all would want to do it. There is a 8 person limit anyway, so would it be terrible if a few kids had their feet in the hot tub in the middle of the day? It was 1 child with a parent, a little extreme.Checking out, we were informed that this rotten experience could not even earn points on our Wyndham rewards as apparently there is a restriction on points being awarded when a contract rate was applied (coordinated through tournament service). Also, while at front desk checking in and checking out made aware of at least 3 other group rates that were being offered lower than what our "discount" rate was. I checked online and saw that without coming with 15 other families I could get a rate of 15$ cheaper directly from the Ramada site and They have the audacity to say you can't get rewards because you got a "discount"..complete joke!

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