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Ramada Plaza Grand Rapids

3333 28th Street SE, Across from Woodland Mall, Grand Rapids, MI 49512 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Plaza Grand Rapids
  • Phone Numbers
      Phone: 1-616-949-9222
      Fax: 1-616-949-3841
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Plaza
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
3333 28th Street SE, Across from Woodland Mall| Grand Rapids, MI 49512

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Plaza Grand Rapids  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Plaza Grand Rapids  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Plaza Grand Rapids  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Plaza Grand Rapids  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Plaza Grand Rapids  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Plaza Grand Rapids  Value
2.05 2 of 5 stars

“Don't waste your money on Ramada Plaza”

  , Grand Rapids, Michigan, Usa
I was disappointed in my stay at Ramada Plaza. Rented a suite room for a teen birthday party/sleepover. The rooms had tears in the wallpaper, gouges in the wall (missing paint), missing décor (just nails in wall) the loveseat had a hole punctured in it and a broken leg, the heating/cooling vent in the kitchen area was so clogged with dust/mold that the air could barely blow out. The sleeper sofa - where I was going to sleep - was completely broken and impossible to sleep on in the folded out position so I had to fold it back up and try to sleep on the couch. Nearly impossible because that was sagging too when you sat on it. The funny thing was that they are in process of renovating the hotel so it was like some things were fine and others not. In the suite, the bedroom seemed fine other than missing door on the closet, tears in wallpaper and gouges in paint. The bathroom was very clean and nice. The kitchen was clean and nice too. But for a suite they only put in one each of the complimentary bottles of toiletries and not many towels...didn't make sense as more than one person is staying there. There are two entrances to the hotel and door B was broken and very insecure. Although the hotel is non-smoking inside the rooms where I was staying, clearly many people were smoking as you could smell it in the hallway. The type of people who were staying at the hotel were questionable, i.e. there was a drunk woman swearing at her children in the hallway. The pool area, where they have the three story water slide is fine, although the décor and surroundings are well used. My teen and friends enjoyed it very much, but for the money there must be a better hotel to stay at in Grand Rapids and surrounds. The staff were too lax and unprofessional - they had "drug dealer" attitudes like "Don't worry (wink, wink) we'll hook you up!" The staff obviously do not have a good manager for their unprofessionalism and laziness. I would not waste my time or money by going to Ramada Plaza again. I just expected better quality because even though parents want to take their kids to do something fun they still want to have a good quality stay and enjoy it too.

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