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Ramada Plaza Grand Rapids

3333 28th Street SE, Across from Woodland Mall, Grand Rapids, MI 49512 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Plaza Grand Rapids
  • Phone Numbers
      Phone: 1-616-949-9222
      Fax: 1-616-949-3841
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Plaza
  • Swimming pool at most locations
  • Fitness center at most locations
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
3333 28th Street SE, Across from Woodland Mall| Grand Rapids, MI 49512

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Plaza Grand Rapids  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Plaza Grand Rapids  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Plaza Grand Rapids  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Plaza Grand Rapids  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Plaza Grand Rapids  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Ramada Plaza Grand Rapids  Value
2.05 2 of 5 stars

“disappointed”

  , Lansing Area
We came for two nights as a family with two small children. I booked my "double room, with two double beds" online - which I assumed was a small suite or an adjoining room with a couch, and two double beds. I got to the hotel and they told me it was a "double bed-room" meaning - ONE room with two double beds. I was mislead, and the staff was not sympathetic. There was absolutely no parking near or around the hotel when we arrived. We had to park near the mall and walk to the hotel to check in. The continental breakfast was expensive. The hallways and elevator were dirty. The pool area (which was called a "waterpark") left something to be desired. The pool was absolutely filthy and the waterslide looked like a streak of brown dirt all the way down it. We got out of the pool and I immediately went to take a shower....which didn't help because the water from the shower felt dirty too. I expected our room to be cleaned while we left at 9am and got back at 4pm and it was still not cleaned. We asked for extra towels and was given ONE towel - to share between the 4 of us. My credit card was charged the night before we checked out, which was a bit of a shock not knowing exactly how much I was being charged for our stay.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.