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Ramada Antioch

2436 Mahogany Road, I-4 & Somersville Rd/Auto Ctr, Antioch, CA 94509 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Ramada Antioch
  • Phone Numbers
      Phone: 1-925-754-6600
      Fax: 1-925-754-6828
  • Maximum 2 pets allowed for non-refundable charge of $50 per pet per stay. Pet Sanitation Fee is $100 if applicable. Service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
2436 Mahogany Road, I-4 & Somersville Rd/Auto Ctr| Antioch, CA 94509

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Antioch  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Antioch  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Antioch  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Antioch  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Antioch  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Antioch  Value
1.05 1 of 5 stars

“Disappointing and disturbing.”

  , Simi Valley
The pool and spa were completely unusable. Black mold/algae covered the bottom of the spa and the pool was simply filthy. Upon checking in inquired about any discounts, internet or otherwise that may be available and was told there were none. On the 2nd day I noticed a AAA sign kind of tucked back behind the door in the lobby stating they honor AAA discounts so I asked why I wasn't informed of this when I had specifically asked the night prior and was met with rude uncompromising service, was denied the discount for the previous night, still to this date they have not reimbursed me the discount that I was entitled and requested. I have since been given the run around by the manager there and customer service at corporate hasn't been much assistance either, at least not until after the 17th that's how long I have to wait for them to intervene and correct this ridiculous situation. Customer service definitely something to be desired at this location.

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2.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.