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Ramada Lakeland

3260 US Highway 98 North, Lakeland, FL 33805 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Lakeland
  • Phone Numbers
      Phone: 1-863-688-8080
      Fax: 1-863-688-6820
  • Small dogs under 25 lbs are allowed. A 100 USD pet FEE is required. ADA defined service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
3260 US Highway 98 North Lakeland, FL 33805

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Lakeland  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Ramada Lakeland  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Lakeland  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Lakeland  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Lakeland  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Lakeland  Value
1.05 1 of 5 stars

“Worst ever hotel experience next to a hostel”

  , Colorado Springs
This hotel lacks in every way possible. I work in customer service and this hotel needs to take a course. We got to the hotel and went to our room which had an unmade bed. The kids opened the door to the adjoining suite and the door was unlocked. In hindsight we should have moved into the suite. We awoke to the sound of an airplane from the airport next door. Our TV didn't work so at 8:00 am we called to have it fixed. No one came in the next 2 1/2 hours we were there. We went to breakfast where the room was about 50 degrees. Stale bread, donuts, cold, hard french toast, waffle machine didn't work, eggs tasted artificial. Kids were bored so decided to go swimming. Got to pool, had a 6 foot hole in roof, temp outside pool was about 20 degrees and no, heat or steam coming off the pool, also no hottub. I went to my room to take a hot bath and there was no plug for the bath. My family was so bored we all sat out in the hallway. The boys starting chasing each other and the head maid yelled at them. I told her nothing worked in our room and she said to go talk to the front desk. In my profession you at least act like you are trying to resolve the problem. I left before my kids to warm up the car and she said to another employee in front of my kids how dare I yell at her about things not working and that I was the same one that had an unclean room the night before??? Is it normal that people would want to stay in a dirty room and I was pleasant until i stated that nothing worked. I will not stay at a Ramada again and do not think this hotel will survive in this day and age. The front desk girl on the friday night was wonderful and changed our room quickly and apologized. You should keep her. She is the only reason for the slightly positive response.

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