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Ramada Overland Park

7240 Shawnee Mission Parkway, Overland Park, KS 66202 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Ramada Overland Park
  • Phone Numbers
      Phone: 1-913-262-3010
      Fax: 1-913-262-2326
  • Pets allowed in designated rooms for a non-refundable charge of $25 per stay. Pet Sanitation Fee is $100 if applicable. ADA defined service animals are welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
7240 Shawnee Mission Parkway Overland Park, KS 66202

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Overland Park  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Overland Park  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Ramada Overland Park  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Overland Park  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Overland Park  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Ramada Overland Park  Value
1.05 1 of 5 stars

“Worst hotel experience ever.”

  , Bellevue
Arrived on 5 Apr for my stay at 7240 Shawnee Mission Parkway to find out my reservations had been cancelled by a hotel employee; fortunately I had a printed copy of my reservation confirmation. The staff was able to find me a room -- in the very back of the hotel. I had requested a non-smoking room -- they put me in a smoking room. The room we were given did not even have number on the door. I proceeded back to the front desk and requested a different room - closer to the front because I did not feel safe in the back of the hotel with my two daughters, and also re-insisted on a non-smoking room. The clerk showed us a new room and instead of 2 doubles, we compromised with a king/sofa sleeper for the 3 of us. This room smelled better, but was still "old and dirty". The bathroom door was loud, you could clearly hear the neighbors, and the drop cieling in the bathroom was stained. This was by far the worst hotel experience I've had. The team mom for our cheer squad also staying at the same hotel, will never be making a group reservation with Ramada and we will be taking our business elsewhere. Our team mom was also told that the continental breakfast would be available to us at 6am since it was being set out for the Army soldiers also staying at the hotel. When we came to breakfast we were told it was only for the soldiers and we'd have to wait till normal operation hours of 7am (although we were departing the hotel at 6:30 for the convention center) -- there was an obvious lack of communication from the night manager to the day manager. The customer service at this facility was disappointing -- I felt my request to relocate to a new room (nonsmoking & safety) were frustrating to your staff. And the interior of this hotel could use a complete remodel.

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2.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.