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Ramada Galena Hotel and Day Spa

11383 US Highway 20, Galena, IL 61036 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Ramada Galena Hotel and Day Spa
  • Phone Numbers
      Phone: 1-815-777-2043
      Fax: 1-815-777-2625
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
11383 US Highway 20 Galena, IL 61036

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Ramada Galena Hotel and Day Spa  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Galena Hotel and Day Spa  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Galena Hotel and Day Spa  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Ramada Galena Hotel and Day Spa  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Ramada Galena Hotel and Day Spa  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Galena Hotel and Day Spa  Value
3.05 3 of 5 stars

“Weekend Wedding”

  , Chicago
Had our wedding at the Goldmoor but blocked off about 17 rooms for guests at the Ramada for the weekend. As far as our stay went, it was fine but some of our guests had not so great experience. My mother in law had her heat go out in the middle of the night. My grandmother had her lights go out in the morning while taking a shower. My dad had his tv go out. One of our friends said there was blood on a pillow case, maybe a bloody nose? We also had guests arriving earlier than the check in time on the day of the wedding which we addressed with the staff ahead of time. They told us to give them a few hours notice and that it wouldn't be a problem. When my guests were leaving from Chicago I called the front desk to let them know which guests would be be early so their rooms would be ready. When those guests arrived, some of the rooms were not ready. The staff was fairly accommodating but it was very stressful for us as we had other things to address for the wedding but our families would come to us first before talking to the front desk. Our stay was okay and we might stay the next time we are in Galena but for most of our guests I'm afraid they won't be checking in again.

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3.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.