Book online or call us: 1-800-854-9517 |Contact Us|Customer Care|About Ramada

Ramada Galena Hotel and Day Spa

11383 US Highway 20, Galena, IL 61036 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Ramada Galena Hotel and Day Spa
  • Phone Numbers
      Phone: 1-815-777-2043
      Fax: 1-815-777-2625
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
11383 US Highway 20 Galena, IL 61036

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Ramada Galena Hotel and Day Spa  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Galena Hotel and Day Spa  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Ramada Galena Hotel and Day Spa  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Galena Hotel and Day Spa  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Ramada Galena Hotel and Day Spa  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Ramada Galena Hotel and Day Spa  Value
3.05 3 of 5 stars

“Bad experience with customer service”

  , Sterling
First impressions are important. We arrived at the hotel around 5:30p.m. where we meet with the front desk clerk who acted like we were inconvieniencing her as she sat reading a book. The sigh was evident. She did not want to be bothered. Overall the hotel was clean and our room was fine. The breakfast was good serving waffles and scrambled eggs. I only wish that the front desk clerk understood customer service.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.