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Ramada Asheville / Biltmore West

275 Smokey Park Hwy, Asheville, NC 28806 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Ramada Asheville / Biltmore West
  • Phone Numbers
      Phone: 1-828-667-4501
      Fax: 1-828-665-6773
  • Up to 2 pets under 35 lbs are allowed for a non-refundable charge of 15.00 per day. Pet Sanitation Fee is 25.00 if applicable. ADA defined service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
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Traveler Reviews brought to you by
275 Smokey Park Hwy Asheville, NC 28806

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Asheville / Biltmore West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Asheville / Biltmore West  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Asheville / Biltmore West  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Asheville / Biltmore West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Asheville / Biltmore West  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Asheville / Biltmore West  Value
2.05 2 of 5 stars

“Old hotel, inefficient staff, noisy!!”

  , Put In Bay
We stayed here because it seemed like the best deal and usually ramada is a decent stay. However, when I arrived there was nobody at desk to check me in, 10 minutes later 2 employees came in from smoking to check me in and the other 4 people who had lined up behind me. Then, I had requested an outside room so I could unload (i am in a leg cast) which but was put in an inside room. I asked to change but there were no non smoking available anymore so I took the inside room they put me in because it was by the exit door. We went and parked and found out the exit door parking spots were blocked by temporary storage containers so it didn't really matter where the room was located since I only saw 3 inside. We slept fine from 2 until 6am and then the nose from everyone going to breakfast and slamming out of the exit door started waking us up. We tried to stay asleep until the construction hammering and pounding started around 8. By then, w e figured it was best to just get up and out of there. We called the front desk to complain and the man working said that they were replacing a window next to our room and outside of our door. We asked to speak to the manager and were told he was on the phone and was too busy to talk to us but if we came to the desk later maybe he would talk to us. At this point, the hammering stopped so we did not go the desk. We packed up to leave and when we walked out of our room we were blocked in by furniture that they were taking out the exit door and they were replacing the window right beside our door. I would have suggested that during this construction the room we were in should not have been rented or at the very least construction should not start until the guests had checked out in the am.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.