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Ramada Limited Santa Cruz

516 Water St, Ocean St & Water St, Santa Cruz, CA 95060 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Limited Santa Cruz
  • Phone Numbers
      Phone: 1-831-426-6111
      Fax: 1-831-426-2242
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Limited
  • High-Quality Accommodations at Value Prices
  • Free Continental Breakfast
  • Free Wireless Internet
  • Pool at Most Locations
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Traveler Reviews brought to you by
516 Water St, Ocean St & Water St| Santa Cruz, CA 95060

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Ramada Limited Santa Cruz  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Limited Santa Cruz  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Ramada Limited Santa Cruz  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Limited Santa Cruz  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Ramada Limited Santa Cruz  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Limited Santa Cruz  Value
1.05 1 of 5 stars

“horrible service and customer service”

  , Fresno
i loved the location of the hotel it is just mins away from the boardwalk the rooms were nice and great size but what i didnt like was the fact that they have direct tv for there service provider and we got NO channels at all so called the office to inform them of the issue and the front desk lady told me there was nothing she could do for me and that she didnt have anybody to send over and look at it so we had no choice but to call it a night and go to bed. who tells there guest that?????? the other issue i had was after we took showers in the morning and was walking around in the room getting ready my daughter said look mommy i just got out of the shower and my feet are really black on the bottom so i looked at mine and they were the same way that was just really nasty.so after not having tv all night and now this im upset at this point so me and my daughter cleaned are feet with a hand towel took it up to the office and showed the lady and i also informed her of the tv issue's we had she said her boss was out of town and he would be back monday morning that she would be calling me to let me know what he wants to do about it and guess what no call nor email !!!!!!!!! shocking.......... so for the most part in very unsatisfied.

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3.0 of 5 stars

 

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