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Ramada Franklin/Cool Springs

6210 Hospitality Drive, I-65 Exit 65 at Hwy 96, Franklin, TN 37067-5063 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Ramada Franklin/Cool Springs
  • Phone Numbers
      Phone: 1-615-791-4004
      Fax: 1-615-791-5561
  • No smoking
  • Up to 2 pets are allowed for a non-refundable charge of $20 per night. Pet Sanitation Fee is $10 if applicable. ADA defined service animals are also welcome at this hotel.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
6210 Hospitality Drive, I-65 Exit 65 at Hwy 96| Franklin, TN 37067-5063

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Franklin/Cool Springs  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Ramada Franklin/Cool Springs  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Ramada Franklin/Cool Springs  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Ramada Franklin/Cool Springs  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Ramada Franklin/Cool Springs  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Franklin/Cool Springs  Value
1.05 1 of 5 stars

“Won't comeback!!!”

  , Concord
We have given this particular hotel a lot of business but over the past year and a half the service and accommodations have seriously declined!!! We have many friends that decided earlier in the year not to return to this hotel but we thought we would give them one more chance. Big mistake. We had roaches in our room, gas fumes comin into our room from equipment being used while the hotel was being painted. When we went to have a meal in the dining room the AC wasn't working and the staff said that mgt had the controls locked and they weren't present at that time. It was hotter inside than outside. This is July in Georgia! Yes breakfast is included and isn't bad but is served on styrofoam plates. Very few resturant staff available. At least 3 times a year for a week at a time 3 to 5 thousand people arrive to attend the same events we do. You are losing business.

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