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Ramada Plaza Anaheim

515 W Katella Ave, 5 FWY, Exit Katella Ave, Anaheim, CA 92802 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Ramada Plaza Anaheim
Ramada Plaza Anaheim
  • Phone Numbers
      Phone: 1-714-991-6868
      Fax: 1-714-991-6565
      Reservations: 1-888-543-7878
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada Plaza Award Winner
  • Represents One of Ramada's Finest Hotels
  • Highest Quality Accommodations
  • Exceptional Customer Service
  • Outstanding Dedication to Ramada
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Traveler Reviews brought to you by
515 W Katella Ave, 5 FWY, Exit Katella Ave| Anaheim, CA 92802

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Ramada Plaza Anaheim  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Ramada Plaza Anaheim  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Plaza Anaheim  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Ramada Plaza Anaheim  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Plaza Anaheim  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Plaza Anaheim  Value
2.05 2 of 5 stars

“Ok if other locations are sold out”

  , Chula Vista
DON'T LET THE NICE EXTERIOR AND PRETTY LOBBY FOOL YOU!!!I was very disappointed with the quality of the hotel for the price that was paid. I have worked in hotels before as well as management for over 10 years and they did almost everything wrong. While the staff was friendly when you talked to them, they did not follow the standard hotel 15/5 policy when it comes to greeting guests. All but one time was I acknowledged before I reached the front desk counter. I had an issue during the stay that I addressed face-to-face with the front desk staff and they assured it would be taken care of, but it was not. I also asked for a late check-out of 12:30pm due to the fact that we had just ran the Disneyland Half Marathon. It was granted, but at 12:01pm a housekeeper knocked on the door and asked why we hadn't left yet. It is obvious this hotel needs some basic communication training.As for the room, it looked great when you first walked in the door, but then once you start settling in is when you notice things. The air conditioner worked GREAT which was perfect because it was hot and humid ALL weekend. Like the title says, this is an ok location if others are sold out. We did not anticipate spending as much time in the room as we did, and upon inspection didn't feel "clean" just sitting in there all day. The vent from the AC unit blew black dust on the wall. The other vent that faced down to the floor when you walked in the door looked like it had NEVER been cleaned. The bathroom was small, but served its purpose, however the fan did not work which sucked seeing how there were three people staying in the room and we all needed to take showers and us the facilities (if you know what I mean). There was mold in some of the shower tile grout and the tube drained slow. The beds and pillows were standard. As for the pull out sofa bed IT WAS NOT COMFORTABLE!!! Most hotels have a thick pad on the pullout sofa bed which makes it sometimes better then the bed itself. This one was not like that. You could feel the metal bar that was used to hold up the bed. The blanket and sheets that were used on the sofa bed were worn and torn. And I'm not talking small holes! They were large enough you could step through it. As for the issue I spoke to the front desk staff face-to-face about was the very stained sheets. I know that the comforters aren't washed frequently to conserve water, but the sheets were stained red and brown. When I asked for them to be changed, they were not!!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.