Book online or call us: 1-800-854-9517 |Contact Us|Customer Care|About Ramada

Ramada Cold Lake

4005 50th Street, Cold Lake, AB T9M 1K6 CA

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Ramada Cold Lake
  • Phone Numbers
      Phone: 1-780-594-7747
      Fax: 1-780-594-7746
  • Service animals are welcome at this hotel. Sorry, no other pets are allowed.

Ramada
  • Room and bell service
  • On-site restaurants or free continental breakfast
  • Banquet facilities and meeting rooms
See All Reviews
Traveler Reviews brought to you by
4005 50th Street Cold Lake, AB T9M 1K6

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Ramada Cold Lake  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Ramada Cold Lake  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Ramada Cold Lake  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Ramada Cold Lake  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Ramada Cold Lake  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Ramada Cold Lake  Value
3.05 3 of 5 stars

“Customer Service”

  , Edmonton
Our recent trip to the Cold Lake Ramada was disappointing. The lack of customer service was very evident. The unhappy staff were noticable and did the basics needed for their jobs. We had to constantly ask for coffee, coffee cups, shampoo, conditioner etc that are to be provided. One of our rooms was already occupied by a permanent live in person and the other one was located over the breakfast eating area where my nephew was kept up all night by party people beside him and then woken up at 6:00 a.m. by dragging chairs in the breakfast area. When the issues were brought to the attention of the front desk, we were stared at and were given the response of "oh". When we went down for breakfast on the Saturday at 9:00 a.m. there was no breakfast being offered as no one had supplemented what was eaten. It was a very disappointing visit. As we have used the various hotels in the Cold Lake and Bonnyville area, we are noticing a definite decline in this hotel's services. If it wasn't one of the cheapest hotels in Cold Lake, we would not even consider returning to it.

Other Recent Traveler Reviews from Ramada guests:

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3.0 of 5 stars

 
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  , Harrowsmith

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.